Refund and Returns Policy

We have a 7-day refund or store credit policy, which means you have 7 days after receiving your item to request a refund or a store credit

To be eligible for a refund or store credit  your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll communicate with you with regards to the shipping, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Our return address is Unit7, Woodhill Drive, Woodhill Golf Estate, Garsfontein Road, Pretoria East, 0076.

Alternatively please contact our store via email at

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale / promotion / end of range items or gift cards unless they have material defects.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. We will try and make this process as painless as possible.